The City of Raleigh will upgrade the software that staff uses to manage the Permit and Development Portal on October 8. This upgrade will require a complete portal outage from 4 p.m. on October 8 to 8 a.m on October 11. No activity will be allowed in the portal during this time.
Applicants may still submit projects via email during the outage, but they will not begin processing until Monday, October 11.
You can always visit the Permit and Development Portal Help Center for general questions about the portal. We look forward to providing you with these service improvements. Questions? We're here to help! Email firstname.lastname@example.org.